Nintendo Change 2: Experiences of Display Harm Resulting from Stapled Receipts at GameStop

The worldwide launch of the extremely anticipated Nintendo Change 2 on Thursday (fifth) was met with widespread pleasure. Nevertheless, for some prospects, the event was marred by studies of display screen harm attributable to mishandling through the retail course of, notably at GameStop areas.

Based on a report by IGN and firsthand accounts shared on social media, the difficulty arose when GameStop staff stapled receipts immediately onto the console’s packaging. A person recognized as Oadhan on platform X (previously Twitter) acknowledged that the staple pierced the field and broken the display screen of his new Nintendo Change 2. Though GameStop agreed to switch the unit, the console is at present out of inventory, and the person should wait three months for a substitute.

@gamestop stapled the receipt for me and my pals Change 2s to the field.

FML.#nintendo #switch2 #gamestop pic.twitter.com/AXtrgr7y0P

— Oadhan Lynch (@Oadhan) June 5, 2025

Oadhan’s pictures present that the harm was not solely seen on the packaging however had additionally penetrated the display screen itself. Luckily, the console remained operational, suggesting that the harm could be restricted to the outer layer of the show.

Different customers reported comparable points. A Reddit person named Konflick and one other X person, Rudeboy__NYC, each claimed that their consoles suffered the identical kind of display screen harm on account of stapled receipts. These instances counsel a broader sample of improper dealing with at numerous GameStop areas.

@gamestop Helo ! My swap 2 has staple holes within the display screen. They stapled the receipt to the field at 1756 Forest Ave, Staten Island, NY 10303 and it broken the display screen. @NintendoAmerica pic.twitter.com/aqxPtRgNEs

— Rudeboy (@Rudeboy__NYC) June 5, 2025

Whereas GameStop staff are being blamed for the mishap, criticism has additionally been directed at Nintendo for the design of the Change 2’s packaging. Person AncientArgonaut identified that the console is positioned with its display screen going through upward on the high of the field, protected solely by a skinny layer of cardboard. This design selection makes the gadget extra weak to exterior strain or unintended harm throughout transport and dealing with.

I knew this is able to occur – it was a bizarre determination by Nintendo to have the display screen sit face-side-up on the very high of the field with solely the skinny cardboard to guard it.

You are going to hear about a couple of broken screens within the coming days. They’re in danger simply being stacked in… pic.twitter.com/0l9Bo7GfWR

— Jason (@AncientArgonaut) June 5, 2025

AncientArgonaut warned that extra instances might emerge within the coming days, particularly as bins are sometimes stacked for delivery or storage. The incident has sparked a dialog about retail coaching, product packaging, and accountability between producers and sellers.

Because the Change 2 rollout continues, each Nintendo and retailers like GameStop might face growing strain to tackle packaging vulnerabilities and implement stricter dealing with protocols to stop comparable points sooner or later.

Filed in Gaming. Learn extra about Nintendo Switch.