How you can cancel your Surfshark subscription

I actually like Surfshark VPN. Like I mentioned in my full Surfshark review, it is the quickest VPN in the marketplace, with obtain speeds that beat all the opposite best VPNs. It additionally offers you common cut up tunneling, multi-hop with customizable endpoints and limitless simultaneous connections.

Surfshark does have its flaws, although. The apps dangle up on error messages a bit too usually and options typically activate when you do not want them. If something about Surfshark is annoying you adequate that you simply’re prepared to change, this is how one can cancel your subscription, get a refund and (if you would like) delete your account altogether.

How you can cancel auto-renewal on Surfshark

To cancel Surfshark, all it is advisable to do is cease your subscription from robotically renewing. After you cancel auto-renewal, you’ll be able to preserve utilizing Surfshark for the remainder of the interval you paid for (except you get the refund or delete your account solely). Assuming you got your subscription by way of the Surfshark web site, observe these steps to cancel.

1. Go to Surfshark.com. On the top-right of the display screen, click on My account.

2. Enter your username and password, then log in. You will be taken to your account dashboard at my.surfshark.com.

3. On the top-right of the display screen, click on your account e-mail handle. Click on on Subscription within the drop-down menu.

4. Click on the Funds tab beneath the phrases “Your subscription.”

5. Scroll all the way down to the “Subscription particulars” part. Subsequent to your Surfshark subscription, click on on Cancel auto-renewal.

That is all there may be to it. Keep in mind that except it has been 30 days or much less because you subscribed, you will not have the ability to get a refund, and Surfshark would not provide prorating for unused time. Moreover, you’ll be able to at all times cancel Surfshark by merely opening a live-chat window and asking the help group to do it for you — simply be warned that you will most likely be requested to rethink a number of occasions first.

How you can cancel Surfshark should you subscribed by way of an app retailer

If you happen to subscribed by way of an app retailer, the cancellation course of is completely different. You will need to cease your auto-renewal by way of the platform the place you first purchased the subscription. On this part, I will cowl learn how to cancel by way of the desktop variations of every app retailer, since requests submitted there usually tend to work. Simply word that you are able to do the identical factor by going to the subscriptions part of your profile on the suitable cell app retailer.

If you happen to purchased Surfshark by way of the Google Play Retailer, open play.google.com on a desktop laptop. Click on the circle on the top-right that incorporates your account’s first preliminary, then click on Funds & subscriptions within the menu that seems. On the brand new web page, click on the Subscriptions tab, then scroll down till you discover Surfshark. Click on Handle, click on Cancel Subscription and observe the directions.

If you happen to went by way of the Apple App retailer, a desktop laptop can be the best solution to cancel. Open the App Retailer in macOS, click on Signal In on the bottom-left, then enter your e-mail and Apple ID password. After signing in, test the bottom-left once more and click on your title, then click on Account Settings on the top-right. Click on Subscriptions, discover Surfshark, then click on Edit and Cancel Subscription.

How you can cancel Surfshark should you subscribed by way of Amazon

You should buy Surfshark by way of Amazon, however should you do, you may additionally need to cancel by way of Amazon. Go to Amazon and log in to your account. On the top-right, click on Account & Lists, then Membership & Subscriptions. Scroll till you discover Surfshark and click on Cancel Subscription. After that, observe the onscreen prompts.

How you can delete your Surfshark account

It is doable to delete your Surfshark account and instantly finish your affiliation with each Surfshark app, however there is not any direct methodology — your solely possibility is to begin a stay chat dialog. To do this, go to help.surfshark.com, scroll to the underside and click on Chat with us. Within the dialog window, inform the bot you wish to delete your Surfshark account. Be ready to fend off a number of requests so that you can rethink.

How you can get a refund from Surfshark

Surfshark gives a full refund inside 30 days of buy. Stay chat is the one solution to request a refund. Go to help.surfshark.com and click on Chat with us on the backside of the web page, then inform the stay chat bot you need a full refund. It will information you from there.

If you happen to subscribed by way of Amazon or an app retailer, you may have to request the refund by way of there as an alternative. The standard refund coverage for every platform applies, superseding Surfshark.

Surfshark options

After you’ve got cancelled Surfshark, I strongly advocate contemplating one other VPN — it is not solely an important privateness precaution, however opens up worlds of streaming enjoyable as properly. My favourite for each value and efficiency is Proton VPN, however NordVPN can be a sensible choice, offering the same expertise to Surfshark however with apps that perform a bit higher. If you happen to’re ready to pay a bit extra for a service that works seamlessly, ExpressVPN could also be for you.